Service Corporation International (SCI)

Service Corporation International Mortuary Scholarship

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Posted Date 6 days ago(3/23/2020 10:35 AM)
SCI is certified as a Great Place to Work® by the Great Place to Work Institute. In a recent survey, our associates said that their work has special meaning and is not “just a job”. We currently have a full time opening for an Office Manager at Muehlig Funeral Chapel in Ann Arbor, Michigan. This is the opportunity to be part of the Dignity Memorial® provider network and grow your career in the funeral, cremation and cemetery services business. For us, there is no greater responsibility than celebrating each life like no other and making a difference in the lives of people we serve.   GENERAL ACCOUNTABILITIES   Manages and coordinates the operational activities of a funeral home, cemetery and/or crematory operation. Ensures the highest quality services and products, to satisfy the need of any client family, to maximize budgeted profit plans for the location, and maintain a positive employee relations atmosphere.   SPECIFIC RESPONSBILITIES - Oversees processing of all accounting support functions including but not limited to: - Collections of all accounts receivable - Verifications and payments of all accounts payable invoices - Controls of receipt and deposit of cash payments received - Maintains petty cash account and disburses the same in accordance with company policies and procedures - Reconciliations of all accounts - Cash advance checks - Same Day Check requests - Bank deposits - Verifies/audits cash disbursement reports - Tracks Capital Expenditure Authorizations (CEAs) - Orders supplies for the office and completes inventory counts - Coordinates the processing of orders and receipt of all merchandise orders including memorials and caskets and the control of storage inventory for vaults and markers, urns and caskets - Oversees the processing of installation funeral-related orders and orders to the grounds and maintenance departments - Supports location management to ensure all contracts and work orders are completed in a timely manner with proper documentation - Schedules incoming orders and drivers for the ambulate service - Completes various funeral/cemetery reports and files accurately - Supports Sales as necessary requiring an understanding of JD Powers - Assures compliance with all Company policies and procedures to include: - Sarbanes Oxley (SOX) audit - Diversity University (DU) training - Interment Verification Training (IVT) audits - Day Sales Outstanding’s (DSO) related to financial and administrative areas. - Assists in preparing and/or overseeing all funeral/cemetery-related forms - Reviews time cards and administers corporate payroll policies and procedures - Administers local Human Resources (HR) processes such as completing Payroll forms, processing new hire paperwork, benefits enrollment forms, background checks, verifying pre-need sales licenses, maintaining employee files and other confidential files (I9’s, etc.). Not applicable in Canada. - Ensures all new associates receive new hire orientation - Pulls monthly reports from reporting site and create stack ranking reports for key performance indicators - Maintains vehicle records/licenses - Processes expense reports - Updates General Price Lists (GPLs) - Manages all Alarm Systems (codes, working order, etc.) - Assists with funeral services and “Making Everlasting Memories” (MEMs) as needed - Coordinates daily activities with business unit as well as other departments - Trains associates in the proper administration of policies and procedures - Services customers by interacting with families in a professional and compassionate manner - Maintains and updates customer records - Updates company website with current obituaries and ensures obituaries are placed in newspapers - Provides a collaborative, productive workplace environment for associate growth and development that instills pride, a sense of ownership, and the challenge to associates to exceed expectations - Behaves in a supportive way to enrich the work environment - Uses customer feedback in conjunction with Sales to improve location administration and strengthen individual associate performance - Performs other duties as assigned  
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